Background
Psychosocial support is a vital component of cancer care, yet its integration remains inconsistent due to limited awareness among medical professionals about the role of psychological and social services. A collaboration between Te Aho o Te Kahu and the Cancer Psychological and Social Support Service has led to the development of a national psychosocial data collection initiative. This strategic approach promotes collaboration across healthcare teams and informs policy at local and national levels. The service is grounded in Te Whare Tapa Whā, a Māori health model that emphasizes holistic well-being, encompassing physical, mental, spiritual, and social dimensions.
Method
The service prioritizes educating medical professionals on the value of psychosocial support, promoting effective communication through accessible language and the simplification of complex concepts. The national data collection provides critical insights into service delivery gaps and supports better coordination between medical and psychosocial teams. By emphasizing the biopsychosocial model, the service ensures that patients’ physical, psychological, cultural, and social needs are addressed in an integrated manner.
Impact on Practice
Utilizing a national database and interactive dashboard enables objective, data-driven decision-making. This allows for the identification and resolution of gaps in both medical and psychosocial services. Enhanced communication between teams fosters stronger interdisciplinary collaboration and more holistic care for patients. Destigmatizing psychosocial support encourages its broader acceptance within healthcare, contributing to improved patient outcomes.
Discussion
Integrating national psychosocial data and analytics into oncology care improves service delivery and supports comprehensive treatment planning. Leveraging data insights helps medical teams address service gaps, strengthen communication, and seamlessly integrate psychosocial care. Education and destigmatization remain essential to recognizing psychological and social work as integral to cancer care, ultimately enhancing patient quality of life through a more holistic healthcare framework.